Friday, September 5, 2008

The "Buying Mood"

Though many people searching the web are interested in buying a product immediately, certainly not all people are. They may be looking to see how much a product costs, they may be comparing online products, or they may simply be daydreaming. "Wouldn't it be nice if I could buy this."

So, what can you do to turn these browsers and daydreamers into buyers on your online business? Well, there are dozens of tactics, but pretty much all of them full under the category of "setting the buying mood." Creating an atmosphere that encourages buying your product, providing incentives, and more, can help set this buying mood.

Here are just a couple of quick tips to help you in creating that atmosphere for your clients:
  • Use emotion evoking images. If you're selling baby products, then you should definitely have some happy, laughing, smiling babies. If you're selling television sets, you should have a family or couple gathered around the TV, perfectly happy and content. Most people want to purchase these items because they have a specific fantasy of what the product is going to do for them. Help build that fantasy through emotion evoking images.

  • Provide clearly visible incentives. And make sure you're providing something! Even if you have the same products at the same final prices, your competitor who has a visible "20% Off!" sale is going to close more than you do. Sales are a great way to do this. With many products, free shipping is another excellent way. Free gifts, buy one get one half off, and many other possible incentives will serve to increase your overall profit.

  • Make sure navigation is clear and simple. Nothing discourages customers more than not being able to find the product they want on your site. If you have images of a product on your home page, make sure that image links directly to that specific product. Make sure all your categories are clearly visible on your site, immediately. People should never struggle to find what they're looking for, because if they do, they're likely to move on to the next website.
These are just a few of the things you can do to to increase your number of buyers by turning the casual browsers into your clients. When it comes to e-commerce, your conversion rate (the percentage of people that come to your website who actually purchase your product) can vastly alter your profit. Remember, the difference between a 2% and a 3% conversion rate could mean the difference between $50,000 and $75,000 a year.

To learn more about how a coaching company can help you build your website in a way that increases your conversion rate, and helps set that buying mood, simply visit

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